Apex Legends - Known Bugs, Crashes & Community Fixes
4 February 2019
About this game
Apex Legends is a free to play hero shooter set on vast arenas across multiple planets on the Frontier, where unique Legends with powerful abilities fight for glory and riches in the Apex Games. You build three person squads from a growing roster of diverse characters, each with distinct skills that demand tactical teamwork and strategic play. Compete in classic 60 player Battle Royale matches along with rotating limited time modes and takeovers that keep the experience evolving. The game’s world is rich with stories and character motivations, revealed through in game events, comics, animated shorts, and ongoing lore that deepen the setting and its cast.
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Verify the game files and clear the local Apex cache before launching again.
Related guideHow to Verify Game File Integrity (Steam, Epic, GOG, Xbox)
Lower Spot Shadow Detail to Disabled or Low.
Clear the shader cache size in your GPU driver settings.
Related guideHow to Clear or Disable the NVIDIA Shader Cache
Try removing the -eac_launcher_settings SettingsDX12.json launch argument and switch back to standard DirectX 11.
Related guideHow to Force DirectX 11 (DX11) for a Game on PC
Disable the EA App in-game overlay to reduce severe frame pacing spikes.
Set the graphics settings for Sun Shadow Coverage and Sun Shadow Detail to Low.
After reconnecting, open voice or text chat and then re-enter the match controls; if movement and shooting remain locked, leave and rejoin if the game allows it.
Run the EA App as administrator, clear its cache via Settings → App Recovery → Clear Cache, then repair the Apex Legends installation.
Disable fullscreen optimizations for the Apex Legends executable and then verify integrity of game files in Steam or your launcher.
Related guideHow to Verify Game File Integrity (Steam, Epic, GOG, Xbox)
Right-click the game in Steam library, select Properties, go to Controller tab, and set to Disable Steam Input.
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System requirements
Minimum
- OS: 64-bit Windows 10
- Processor: AMD FX 4350 or Equivalent, Intel Core i3 6300 or Equivalent
- Memory: 6 GB RAM
- Graphics: AMD Radeon™ HD 7790 (2 GB), NVIDIA GeForce® GTX 950
- DirectX: Version 12
- Storage: 75 GB available space
Recommended
- OS: 64-bit Windows 10
- Processor: Ryzen 5 CPU or Equivalent
- Memory: 8 GB RAM
- Graphics: AMD Radeon™ R9 290, NVIDIA GeForce® GTX 970
- DirectX: Version 12
- Storage: 75 GB available space