The Sims 4 - Known Bugs, Crashes & Community Fixes
About this game
Unleash your imagination and create a unique world of Sims that's an expression of you! Explore and customize every detail from Sims to homes, and much more with The Sims 4. Life, and Sims, are yours to control. Customize your unique Sims, design their homes & take them on wild adventures through celebdom, romance, holidays and more.
Developed by , · Published by
Verify the integrity of game files via the launcher or Steam and repair any corrupted files.
Clear the game cache by deleting the Cache folder in the game directory.
Update your graphics card drivers to the latest version.
Reinstall the game completely to replace any damaged installation files.
System requirements
Minimum
- OS: 64 Bit Required. Windows 10
- Processor: 3.3 GHz Intel Core i3-3220 (2 cores, 4 threads), AMD Ryzen 3 1200 3.1 GHz (4 cores) or better
- Memory: 4 GB RAM
- Graphics: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
- DirectX: Version 11
- Storage: 26 GB available space
Recommended
- OS: 64 Bit Windows 10
- Processor: Intel core i5 (4 cores), AMD Ryzen 5 or better
- Memory: 8 GB RAM
- Graphics: 1 GB of Video RAM, NVIDIA GTX 650, AMD Radeon HD 7750, or better
- DirectX: Version 11
- Storage: 51 GB available space
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Common fixes for game issues
Haven't found a fix in the Bugs, Crashes & Solutions section above? These general steps often resolve crashes, freezes, and performance issues.
Update graphics drivers
Install the latest GPU drivers from NVIDIA, AMD, or Intel. Outdated drivers are a leading cause of crashes and visual glitches.
Verify game files
Use your launcher's "Verify integrity" option to repair missing or corrupted game files.
Run as administrator
Right-click the game executable and choose "Run as administrator" to fix permission-related launch or save issues.
Disable background apps
Turn off overlays and close heavy background apps to free RAM and reduce conflicts.